My energy provider does not
use AI to speak to me.
I love their customer care!
Patience. Efficiency.
A polite human
who understands my elderly
confusions on details.
Also, the quality of music
playing while I wait
in the ubiquitous phone queue
is excellent.
A quadrille in response to Sanaa's Q. 252 at dVerse: exactly 44 words excluding title, and using the obligatory word 'care.' I came off the phone from the experience described above, to see this dVerse prompt in my email, so the above pretty much leapt into being. Apologies if you were expecting deep and serious poetry! (But, believe me, this matter IS serious.)
Oh boy, can I ever relate to this poem, having spent a few futile hours with AI assistance this week!!!
ReplyDeleteIt makes you wonder why businesses wish to subject customers to such frustration.
DeleteCongratulations Rosemary! You have surely written the first post poem about hold music and customer service over the phone!
ReplyDeleteHa ha, a pioneer, that's me.
DeleteAah, the small things in life really do count. How lovely when we recognise them and pay them forward - Jae
ReplyDeleteI expressed myself gratefully during the conversations, too.
DeleteGood to know music played while waiting in the queue makes such a great difference.
ReplyDeleteYes, sometimes it adds to the trial one undergoes.
DeleteHa... that music cannot be that good.. not my experience..
ReplyDeleteUnprecedented in my experience, too.
Delete